MGW DMC NETWORK
Serving the Travel Trade in ASEAN countries and Beyond
Serving the Travel Trade in ASEAN countries and Beyond
WHAT IS A DESTINATION MANAGEMENT COMPANY?
A Destination Management Company (DMC) is a professional
services company that is locally licenced and has its operational offices
located in its country.
A DMC comprises of travel experts with extensive local
knowledge of all the elements that make for a successful event, conference or
incentive travel programme.
Services include: transfers, transportation, dinners with a
difference in unique locations, accommodation, activities, excursions, tours,
teambuilding, social responsibility interactions, connecting with local
communities, décor, audio visual, on-site assistance, entertainment and much
more.
WHY USE A DMC?
Contracting a local DMC / Ground Handling partner in the country you are sending your
valued clients to as an extension of your travel agency has many
benefits.
These include: bridging language and cultural barriers;
managing local suppliers who may think differently from what you are used to;
leveraging their local buying power as a preferred supplier; well-trained staff
who can give your clients advice about what to do in their leisure time;
knowledge of local weather patterns; knowledge of unique dinner and meeting
locations and an ability to get your group access to these often private
function areas; ensuring your event meets local legislation and safety
criteria. Most importantly, in the event of things going wrong they will be at
your side with an emergency action plan.
Is MGW DMC Network a travel agent?
No. We are not a travel agent. We are a company that manages an affiliation of local DMCs and Inbound Tour Operators at selected destinations and we focused on servicing the licensed travel agents in ASEAN countries and other region.
DOES MGW DMC Network PROVIDE SERVICES to Direct Clients?
NO,
we only offer B2B services to licensed travel agents.
HOW DO WE BECOME A MEMBER OF MGW DMC Network FOR OUR
COUNTRY?
We only accept one professional DMC or Inbound Inbound Tour Operator per country. If we do not yet have a preferred partner listed, you can contact us to apply to join based on our vetting criteria. If we already have a DMC in your country, we will put you on the waiting list.
CAN WE GIVE CONFIDENTIAL FEEDBACK – BOTH POSITIVE AND
NEGATIVE ON YOUR DMC MEMBERS?
We welcome all feedback. It’s our goal to deliver world
class service at fair value to our clients. If for any reason you are not
satisfied with any service delivery by our members, please contact us and we
will liaise with both parties for a successful resolution.
CAN WE SEND YOU ENQUIRIES FOR MULTIPLE DESTINATIONS?
Yes. We will then send each country DMC their part of the
programme, as we believe each country needs to be handled by a local expert.